Privacy Policy
Kaffe og Kunst Privacy Policy
Effective Date: 29 May 2025
Last Updated: June 2026
Welcome to Kaffe og Kunst, operated by Douglas Carr Photography (org.nr. 935 610 001) ("we", "us", or "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website www.kaffeogkunst.no and related services. By using our services or submitting your personal data, you agree to this Privacy Policy.
1. What Information We Collect
4. Your Data Protection Rights
6. Cookies and Tracking Technologies
10. Changes to This Privacy Policy
11. Contact Us
1. What Information We Collect
When you interact with Kaffe og Kunst, we collect certain personal data to provide and improve our services, process your orders, and communicate with you. This includes:
- Personal information you provide directly: such as your name, email address, postal address, and phone number when you place an order, contact us, or sign up for our newsletter.
- Technical information collected automatically: such as your IP address, browser type, device information, and browsing behaviour on our website. This is collected by our website provider (Shopify) and analytics tools to improve website performance and user experience.
- Order and transaction data: including products purchased, payment confirmation, and delivery details necessary to fulfil your order.
We process all personal data in accordance with Norwegian privacy law and the EU General Data Protection Regulation (GDPR).
2. How We Use Your Data
We use your personal data for the following purposes:
- Order fulfilment: To process payments, arrange shipping via Posten/Bring, and manage returns and exchanges.
- Communication: To respond to your enquiries and send important notices such as order confirmations and policy updates.
- Marketing and promotions: With your consent, we may send newsletters and updates about new products, exhibitions, and offers. You can opt out at any time.
- Website improvement: To analyse how visitors use our website through Google Analytics, helping us improve user experience and tailor our services.
- Legal compliance: To comply with applicable laws and regulations, including record-keeping and fraud prevention.
3. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, regulatory, tax, and accounting requirements. When your data is no longer needed, we will securely delete or anonymise it.
For newsletter subscribers, your email address will be used solely to send you updates about exhibitions, print sales, new artwork, and coffee offerings. You may unsubscribe at any time, and upon request we will promptly delete your data.
4. Your Data Protection Rights
Under Norwegian law and the GDPR, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Ask us to correct inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal data, subject to legal obligations.
- Right to Restrict Processing: Ask us to limit how we process your data in certain situations.
- Right to Data Portability: Request your data in a structured, commonly used format.
- Right to Object: Object to the processing of your data for marketing or other purposes.
- Right to Withdraw Consent: Withdraw consent for marketing or other processing at any time.
To exercise any of these rights, contact us at osloartprints@gmail.com.
5. Sharing Your Information
We do not sell or rent your personal data to third parties. We share your data only where necessary to deliver our services:
- Shopify: Our e-commerce platform processes your order and payment data. See Shopify's Privacy Policy.
- Posten Norge / Bring: We share your name, delivery address, email, and phone number with Posten/Bring solely for the purpose of delivering your order and providing shipment tracking.
- Google LLC: We use Google Analytics to analyse website traffic. Data is anonymised and used for statistical purposes only. See Google's Privacy Policy.
- Legal requirements: We may disclose your data if required by law or to protect our legal rights.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyse site traffic, and support our services. We use the following:
- Essential cookies: Required for the website to function (e.g. shopping cart, checkout).
- Google Analytics: Collects anonymised data about how visitors use our site. You can opt out via the Google Analytics Opt-out Browser Add-on.
- Shopify cookies: Used to operate the store, process payments, and prevent fraud.
You can manage cookie preferences through your browser settings. For full details, see our Cookie Policy.
7. Security of Your Data
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. While we strive to safeguard your data, no method of transmission over the internet is 100% secure.
8. International Transfers
Your personal data may be transferred to, stored, or processed outside the European Economic Area (EEA), including by Shopify and Google. When this occurs, we ensure appropriate safeguards are in place in compliance with GDPR, such as Standard Contractual Clauses.
9. Children's Privacy
Our website and services are intended for users aged 18 and older. We do not knowingly collect personal data from individuals under 18. If we become aware of such data being collected, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes via our website or by email where you have provided contact details.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Kaffe og Kunst — Douglas Carr Photography
Org.nr. 935 610 001
Email: osloartprints@gmail.com
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